Unfortunately, these conditions aren't surprising for anyone familiar with how pet store animals are often treated behind the scene. Last month's investigation of Holmes Farm, a large Pennsylvania breeder that supplied animals to Petco, PetSmart, Pet Supplies Plus and other large pet store chains revealed hundreds of animals packed into filthy bins and cages, dead and dying animals left in cages with their companions, workers throwing animals and plastic bags of struggling newborn mice left to suffocate in a freezer.
Of course, the best way to avoid supporting these industries is simple: Adopt. To get started and find animals in need near you, you can visit Adopt-a-Pet.com.
If you'd like to ask PetSmart to raise standards for its suppliers - or stop selling reptiles altogether - you can reach the store's customer care department at 800-437-8458.
Update: In a response in mid-March, Reptiles by Mack told The Dodo that it was conducting an internal investigation following the undercover report, but that the accusations weren't accurate. "I want to assure you that we take very seriously our reputation as a respected and credentialed reptile supplier," the company wrote. "We have found numerous discrepancies in the photos and video and report that much of what you see here [in the report] is misrepresented or taken out of context. The PETA allegations reflect care that is absolutely not up to our standards; this type of animal treatment is not how we train our employees and will not be tolerated in any of our facilities."