Most hotels have a concierge, and most concierges are human. That isn't entirely the case at the Fairmont Hotel, in Pittsburgh. The pet-friendly hotel recently hired its first "canine concierge," a 16-month-old boxer-Labrador mix named Edie. Like the rest of the hotel's staff, Edie is on call to serve guests' every desire -- specifically the desire to take a walk around the city with a friendly pup.
"If you're a hotel guest you can sign Edie out and walk around the city with her, so she loves doing that," Julie Abramovic, Edie's owner and the hotel's public relations manager, told WTAE Pittsburgh. Guests must sign up in advance with Fairmont staff to take Edie out, to ensure that the dog has plenty of time to lounge around the hotel. Edie was initially trained to be a service dog through a program at Circle Tail, Inc., a Cincinnati shelter that rescued the dog after she was hit by a car as a puppy. But, according to Abramovic, Edie's gig as a service dog didn't pan out.
"They realized during [her training] that Edie was just too friendly to be an assistance dog or a service dog for somebody," Abramovic said. Now, Edie spends five days a week at the Fairmont, interacting with guests and playing with staff in the hotel lobby, then goes home with Abramovic in the evenings. According to Samra Savioz, a frequent guest at the Fairmont, Edie makes the hotel stay a little more accommodating. "It's a little bit of home," Savioz said. "It's a little therapeutic."