The only interactions Sunny has with anyone are when the zoo employees quickly slip in and out of her pen each day to give her food and water. To avoid touching her, they move her from one side of the cage to another with a bullhook, a sharp metal tool commonly used to train elephants.
Although Sunny also has an outdoor enclosure, she’s not given regular access to it.
“She stands on concrete for prolonged periods, which is bad for her feet,” Ulara Nakagawa, founder of Elephants in Japan, told The Dodo. “There may be some attempts to compensate for her isolation by interactions with zoo visitors in the outdoor area, however, in the rather noisy indoor environment, she appears to be disturbed by visitors.”