But one recent email in particular jumped out at her. A stray pit bull across the world in Lebanon needed immediate intervention - so he wouldn't be forced into the country's dogfighting scene.
Spotted in the streets of Hosrayel, a small municipality in the Jbeil district, the pup, later named Hero, was suffering from a grave injury to his front leg.
Long before the plea was sent to Cross all the way in New York, Joey Mjahed, a 21-year-old animal activist in Lebanon, stepped in to help the dog, whom he had heard about through a friend. He combed the city's streets until he found Hero and brought the badly injured stray to a local veterinarian. As it turned out, Hero's leg was broken in several places and would need to be amputated, according to the veterinarian.