"At some point, she was boarded for a week while someone was on vacation, and while boarding, a dog bit her through the kennel wall," Andrews explains, "and pulled a piece of her cheek off.
"She's missing a little flap of skin."
That disfiguration, although minor, would stay with Rayne - maybe, Andrews suspects, discouraging potential adopters. Then there's the fact that she's a pit-bull-type dog, which comes with its own entirely undeserved reputation.
Rayne, who spent her earliest years in solitude, hasn't quite gotten over the idea of other dogs.