Palmgren returned home. After digging through some old records, she managed to find a registration document that certified Chaya was her pet. She then loaded her dog up and headed back to the post office.
Surely, Palmgren thought, that would be enough. She was wrong.
"I gave the staff the document, my ID card and the notice. After 15 minutes they returned. They told me that they accepted the document as Chaya’s ID, but they still needed her to sign," Palmgren said.
She and Chaya had to wait outside (no dogs allowed in the post office, apparently) while an employee grabbed — wouldn't you know it — an ink pad.
"They told me they wanted her paw print on the notice, next to my signature," Palmgren said. "So I took Chaya’s paw, put it on the pad and then on the notice."
Here's video of Chaya "signing" the notice, appearing rather puzzled by it all: