“Xena was treated like royalty,” Hickey told The Dodo about past flights. “Our flight wasn't full so they moved people around so she could have her own seat. They gave her ice chips and truly cared about her.”
They also gave Xena a pair of Delta wings to wear on her vest like the flight attendants wear. But now, she and Jonny will no longer be allowed to fly with the company.
“She was very proud to wear her Delta wings,” Hickey added. “The real issue here is not the animals, but the people. We are paying the price because others have taken advantage of the ability to get an animal certified. Now, those who are really in need of their support animals, such as my son, are being restricted.”