This mission is deeply and personally important to Millman-Rinaldi. She was abused as a child and remembers what it was like being in new and uncomfortable situations. She also remembers the people who helped her through.
Millman-Rinaldi and her staff play that role for dogs like Echo.
"I’ve been right where these dogs are, a lot of people on our staff have felt like these dogs, so we do everything possible to make them feel confident and loved," Millman-Rinaldi said. "It takes patience, it takes enrichment, it takes thinking outside of the box. And a lot of peanut butter. So much peanut butter."